FAQs
HOW LONG WILL MY SKINCARE LAST BEFORE I RUN OUT + NEED TO RE-ORDER?
Most 30ml serums when used once daily will last 3-4 months, 50ml moisturisers 3-4 months, and 100ml cleansers 2-3 months.
CAN MY TEENAGER USE THESE PRODUCTS FOR THEIR BREAKOUTS?
Absolutely! We recommend emailing us at: info@skincosmeceuticals.com.au with some photos of the breakouts, along with details like; if the skin is feeling oily or dry, the areas they are breaking out consistently, what skincare they are currently using.
IM PREGNANT / BREAST FEEDING, WHAT SKINCARE CAN I USE IN THE SKIN COSMECEUTICALS RANGE?
Great news! Almost all of our products are pregnancy safe. However, we do not recommend using the products Clear or Clear+ if you are pregnant or breast feeding as they contain the ingredient Salicylic acid.
IS SKIN COSMECEUTICALS FOR MEN TOO?
Yes, absolutely. Men need cosmeceutical skincare to combat ageing, dryness, sensitivity and breakouts too!
WHAT IS THE EXPIRY DATE OF MY SKINCARE?
All of our skincare is packaged in airless pump containers to ensure your product doesn't oxidise and easily go off, or be a less effective version of itself. Our skincare is created to Australian standards which have a 2 year unopened expiry to them. We recommend once opened, you use your skincare within 6 months.
CAN I GO IN THE SUN WHEN USING SKIN COSMECEUTICALS?
Yes absolutely! Skin Cosmeceuticals are designed to protect your skin from sun damage, however you will still need to use a broad spectrum sunscreen throughout the day to ensure your skin is properly protected from the suns harmful rays. We do recommend if you are using Clear, Clear+ or Polished in the morning as a part skincare ritual that you ensure you are extra diligent with your sun protection by covering the areas of skin that you used the products as they are all exfoliating products and will make the skin more sun sensitive.
WHAT DOES IT MEAN IF A PRODUCT STINGS MY SKIN UPON APPLICATION?
Whilst some of our exfoliating products can have a tingle to them upon, or up to a few minutes after application, if a product really stings your skin it may be be for a few reasons.
1. Dry Skin. When your skin is really dry and stripped of all its natural protective oils some products that soak into the skin quickly can have a stinging effect. If this is the case, simply remove those products from your morning or evening skincare ritual and use only products that feed and support your skin such as moisturisers.
2. Allergy / Sensitivity To An Ingredient. In some cases a product can sting your skin due to a sensitivity or allergy to an ingredient in it. We always recommend reading the full ingredients list on each individual product page before purchasing it to ensure this does not happen to you.
3. Overuse Of Your Exfoliating Products. As with all exfoliating products, its about finding the right balance between that super smooth feeling a great exfoliation can give and getting carried away and over exfoliating. We've all been there and a good sign you've over done it is that your skincare products start to sting upon application. In this case, simply remove the stinging products from your morning or evening skincare ritual and use only products that feed and support your skin such as hydrating serums and moisturisers for 1-2 weeks, when you can then re-introduce your exfoliating products one at a time.
I REACT TO SOME INGREDIENTS IN OTHER PRODUCTS. WHAT SHOULD I DO?
If you know what the ingredients that you reacted to, we always recommend you look at the full ingredient listing of the product your would like to purchase prior to purchasing it. We also recommend that you check any scientific names that may be used for a products ingredient.
If you don't know what the ingredient normally react to is, we recommend contacting us at info@skincosmeceuticals.com.au with details of what products you've reacted to in the past so we can look over their ingredients and come up with an action plan to help you choose your new skincare ritual.
ARE SKIN COSMECEUTICAL PRODUCTS VEGAN?
All Skin Cosmeceutical products are Vegan with the exception of three, which contain honey:
- Renew
- Clear
- Clear+
- Boost
It will also be noted on each individual product page under Ingredients if it is Vegan.
WHERE CAN I BUY SKIN COSMECEUTICALS FROM?
Skin Cosmeceuticals are available Australia-wide from our online store. They are also available for purchase at our stockist Skin By Lana. located in Brighton, Victoria.
WHO DO YOU SHIP WITH?
All Skin Cosmeceuticals are shipped via express Australia Post.
CAN I USE MY SKINCARE AROUND MY EYES?
All Skin Cosmeceuticals can be used around the eye area, we even have three amazing eye products specifically formulated for the eyes.
However, we recommend excluding our exfoliating and Vitamin A products from around the eye area as they will cause sensitivity and irritation to this delicate skin:
- Revise
- Clear / Clear+
- Reverse / Reverse+
- Rebalance
- Detox
- Refine
We also recommend if you have sensitive eyes that you patch test using a small amount on a spot in the area prior to using any product in the full eye area.
NEW TO SKINCARE OR UNSURE WHERE TO START?
Whether you’re after the best skincare for sensitive skin, dry, ageing or oily skin, getting the right skincare ritual is a must for strong healthy skin. The most common skincare questions we hear are: Where do I start? And, Why those products?
NEW TO SKINCARE OR UNSURE WHERE TO START?
When you're new to using any skincare products let alone an entirely new skincare routine we know can be daunting. Here are our best skincare tips to get you started with creating a skincare routine:
1. Always ensure a product you want to use suits your skin type first and your skin concern second. Your skin type will either be dry, sensitive, oily or combination. Your skin concern will be things like ageing, breakouts, pore size, fine lines, redness, rosacea, pigmentation and sun damage.
2. Always start with the basics. To us, strengthening and hydrating your skin will set the foundations for a healthy, more resilient complexion, it also ensures that it will be strong enough to tolerate stronger products that contain vitamin A and exfoliate the products to include in your starter routine will be: a cleanser, vitamin B, vitamin C and acid exfoliator that will suit your skin type. If your skin is dry or sensitive you will also add a moisturiser at this stage.
3. Now that you’ve strengthened your skin let’s get straight into your main skin concern. For ageing concerns you will add Activate to your routine, pigmentation and skin that tans easily will add fade, sensitivity and redness will add Nurture, and Oily or breakout-prone skin will add Clear. If you have more than one of these skin concerns, simply add in each product recommended for the skin concern. For example if your skin is ageing and pigmented you will add Ageless and Fade to your skincare ritual. If you are Oily and breakout-prone with brown post-pimple marks left on your skin you will add in Clear and Fade.
4. Once you’ve got your skincare ritual down packed, please remember to always go with how your skin is feeling first and then how it is looking second when doing your skincare ritual each morning and evening. For example if your skin is feeling drier than normal maybe, leave out your exfoliating product that evening and add in a moisturiser, if it's feeling oilier and has more breakouts than normal use your exfoliating cleanser and serum morning and night, if its feeling sensitive then only use gentle, calming products to soothe and replenish it. And if you're unsure what to do, then we would love to hear from you so we can help you achieve your skin goals.